The iPhone turned 10 years old last June. In November, we will witness the commercial launch of iPhone X, supposedly the next big evolution of smartphones.
I was eMarketer's senior mobile analyst when iPhone launched in 2007. I knew the mobile marketing ecosystem pre-iPhone and saw how things have changed over the past decade.
iPhone's history holds special meaning for the current push to bring AI-based services out of the laboratory and into mainstream life. iPhone caused massive behavioral changes in how people used and perceived smartphones.
And it's clear that AI-based services like Alexa, self-driving cars, home health and many other economic and cultural areas are poised to be transformed by computer systems that learn.
This is Part I of a series that explores some of the hurdles AI-based products and services must navigate if they are to become true companions in the life and culture of an Augmented City.